FREQUENTLY ASKED QUESTIONS
Payments made by Bitcoin, Western Union or MoneyGram are normally processed within 2-3 business days after we receive transaction data from you. If payment is rejected by BTC, MG, WU or RIA ( data not correct) than we send you email and whole process starts all over again so be carefull in order to avoid delays! If transaction is successfull we ship in 24 hours after confirmation was received.
If you wish to make changes to your order, simply place a new order and disregard your former order number (it will automatically be cancelled and removed from our system if payment is not made within 60 days). NOTE! Since order cancellations are not accepted once payment is received, you must make necessary order changes before payment is made.
Information on where to send your payment is provided after you place an order, and its sent directly to your e-mail address. Please, follow the payment instructions carefully to avoid unnecessary delay. In case you haven’t received it when placing and order, please contact us and we will send you data by email.
Order confirmation with instructions for how to make payment is sent to your email i automatically and immediately after you submit your order. Once payment is received, we process and dispatch your order within 1 business days. Shipping time is normaly between 2 and 5 business days and for very remote countires up to 10 business days! PLEASE NOTE that BUSINESS DAYS are only monday to friday so before you order you should have that clear in your mind! Delivery time includes time necessary for international regular airmail, which must also pass your customs, so we expect you to accept this as NORMAL DELIVERY TIME and respect it! Please check your ORDER HISTORY online first and count business days before writing to us about delivery time! If its over 10 business days, PLEASE CONTACT US and together we will find the reason and the solution.
We ensure that all packages are shipped with maximum discretion. Products are packed with extreme care and precaution. Our organization name is not indicated on any package and shipments are sent from various shipping points in Europe, established in different countries, to ensure maximum discretion and highest probability of successfull delivery. With customs we have 99.9% success to USA, 99.5% success to Canada, UK and Europe and 97% to South Africa. Even if products get seized ( 1% possibility based on our statistics through years), we cover 100% of the loss.
Since we are specialized in internet mail ordering, our services are only available through our website.
We understand Your concerns to that matter since there are many nonlegit sources on the web and for consumer is very difficult to pick out the right partner! We are totaly legit, work successfully for more than 6 years, have online customer support on regular daly basis ( monday till friday) and all products are high quality generic products from well known pharmacies. We are professional mailorder pharmacy, ship out 100% and keep good customer. It is in our interest to have You satisfied with our services, so You keep comming back for whole time of your needs! You can order with total peace in your mind! We are good partners and you will love us eventually, like many others do, calling us Best friends or Roid heaven, which makes us happy, cause we are here only for You and because of You.
Since our services are optimized to be conducted online and worldwide, You are more than welcome to contact our departments through our website. Our customer support works on regular daily basis and we will answer your email in 1 to 12 hours. If you have any questions or concerns, you can contact us via firstname.lastname@example.org We strive to answer your questions and requests as quickly as possible.